PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Natural gas storage water heater rebate

For natural gas customers

Receive a $50 rebate from PSE when you upgrade to a qualifying energy-efficient natural gas storage water heater.

Do I qualify?


customer requirements
Customer requirements
  • You must be a current PSE residential natural gas customer.
Equipment requirements
Equipment requirements
  • Your storage water heater must run on natural gas provided by PSE.
  • Your tank storage water heater must be ENERGY STAR® qualified.
  • This rebate is only available on new, qualifying equipment.
  • For a list of qualified products, please visit ENERGY STAR
rebates requirements
Rebates requirements
  • You will need an electronic image of your paid installation invoice or purchase receipt for your installed product(s).
  • Your rebate application must be submitted within 30 days of equipment installation.
  • Equipment that is replaced under warranty will not be eligible for second rebate.
  • One rebate per qualified single-family residence.
ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



info construction
FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.

Natural gas storage water heater facts

Gas storage water heaters that are ENERGY STAR-certified use about 10 percent less energy than standard gas storage water heaters. They use better insulation and heat traps, as well as more efficient combustion systems. Over the course of its lifetime, an ENERGY STAR gas storage water heater can save a four-person household hundreds of dollars.