PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Trade allies

Trade Allies

Working Together

Puget Sound Energy's Trade Allies  are a valued resource for our customers, providing them with a diverse representation of qualified independent businesses, to help them make smart, reliable and safe energy choices for all of their home improvement needs.

Multifamily Contractor Portal

Trade Ally members doing retrofit work on multifamily properties can register here for the Multifamily Contractor Portal. Through this portal, contractors will be able to submit project paperwork and track the status of their projects.

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Commercial Midstream Portal

Puget Sound Energy’s Commercial Midstream program works directly with commercial heating, ventilation and cooling (HVAC) and water heater distributors and their contractor networks.

Through this portal, distributors will be able to submit project paperwork and track the status of their projects.

ask advisor

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

info construction

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.