PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Smart thermostat rebate

Take control of your energy use and save

Manage your home's energy by purchasing a new smart thermostat at participating retail stores, including online retailers, and receive a $75 rebate on select models from PSE. Wi-Fi enabled smart thermostats work with your existing heating system to help you keep tabs on the temperature from anywhere via a mobile app. These thermostats are a great way to reduce energy use and lower your bill.


What you get

If you are eligible for this offer, you will receive:

rebates requirements
A $75 rebate on a qualifying smart thermostat


How to qualify?

customer requirements
Customer requirements
  • Must be a current Puget Sound Energy residential customer, with electric heat or natural gas heat provided by PSE.
how to qualify
Rebates requirements
  • Purchase, install and connect a new qualifying smart thermostat between now and 12/31/2020 to be eligible for the rebate.
  • Professionally provided and installed smart thermostats are also eligible.
  • Your rebate application must be submitted within 60 days of equipment purchase date.
  • Required documentation: Your PSE account number and an electronic image of your paid installation invoice or purchase receipt with manufacturer/brand and model number.
smart temp
Equipment requirements
  • The qualified smart thermostat must be registered as connected with the manufacturer.
  • Must have a one-thermostat centralized home heating system using a heat pump, forced-air furnace or boiler.
  • Only one rebate per PSE residential customer.
  • PSE requires ENERGY STAR® certification for all smart thermostat models. To determine eligibility please check your model against the ENERGY STAR Smart Thermostat Certification, or check our list of qualified smart thermostats.
ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



info construction
FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.

Apply now

Already applied?
Check your rebate status

Additional heating rebates

There are many ways to save money on your heating bill. Explore our heating rebates and offers.