PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Tax incentives for residential customers

Take advantage of utility rebates and potential federal tax credits to make energy-efficient home improvements

Under the Bipartisan Budget Act of 2018 which was signed in February 2018, a number of tax credits for residential energy efficiency that had expired at the end of 2016 were renewed. In addition, you can take advantage of PSE's rebates and incentives for energy-efficiency home improvements, including by purchasing ENERGY STAR® equipment and converting from electric to natural gas home and water heating.

Consult with your tax professional and contractor on equipment qualifications before making a final decision on which home improvements to complete in order to claim the tax credits. For more information on energy-efficiency tax incentives, visit energystar.gov.

For more information on rebates available through PSE's energy-efficiency programs for high-efficiency appliances and equipment, call a PSE Energy Advisor at 1-800-562-1482, Monday through Friday, 8 a.m. to 5 p.m.

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ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



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FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.