PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

LED is best; here's why

A light-emitting diode (LED) bulb is an energy-efficient light bulb that generates light from the movement of electrons through a semiconductor.

LED bulbs use at least 80 percent less energy than traditional incandescent bulbs and can last 13-25 years longer. LED bulbs are more energy-efficient than any other type of light bulb on the market (see our comparison infographic below). LEDs are environmentally friendly, too, which means you can safely dispose of them in the trash.

And did you also know:

  • LED bulbs use at least 80 percent less energy while producing the same quality and brightness of light that customers are used to getting from old incandescent and CFL bulbs.
  • LED bulbs have dimmable options that help you use even less energy. Be sure to use dimmable bulbs in dimmable fixtures.
  • You can use an energy-efficient LED bulb as a stronger light source without exceeding a fixture's maximum-rated wattage — great for boosting brightness in less well-lit areas.
  • LED bulbs last 13-25 years longer than incandescent bulbs. Their extended lifetime means fewer stores to visit and bulbs to buy in the long run.
  • Today's ENERGY STAR® qualified bulbs turn on immediately and do not flicker or buzz.

Check out our LED bulb FAQ for more in-depth info.

Bulb comparison

Bulb comparison

Instant discounts from PSE

Puget Sound Energy offers instant discounts on select ENERGY STAR® qualified LED light bulbs and fixtures at participating retailers throughout the Puget Sound area. Check out our lighting rebates and offers to learn more.


ENERGY STAR is a U.S. Environmental Protection Agency (EPA) program that assists in promoting energy efficiency. ENERGY STAR qualified products meet strict energy-efficiency guidelines set by the EPA and the U.S. Department of Energy, taking into account their quality and reliability.

Puget Sound Energy recommends ENERGY STAR qualified products.