PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response


Save money with financing options to make your home or business more energy efficient

The following credit unions and banks have financing programs for PSE residential energy-efficient equipment retrofits. This list is provided solely for the convenience of PSE customers and is not an endorsement by PSE of any of the credit unions or banks on the list. PSE has received no compensation from any credit union or bank in order to be included on the list below.

Bank/Credit Union Contact Residential/Commercial
Industrial Credit Union Wayne Brugge
Kitsap Bank Rich Martinez
Jennifer Chaussee
Commercial and Municipal
Kitsap Credit Union 360-662-2000
Puget Sound Cooperative
Credit Union
Seattle Metropolitan Credit Union 206-398-5533
Umpqua Bank
GreenStreet Lending
Tim Corrigan
Commercial and Residential
Verity Credit Union
Consumer Lending Department
800-444-4589 ext. 2571
206-440-9000 ext. 2571

For more information, call a PSE Energy Advisor at 1-800-562-1482, Monday through Friday, 8 a.m. to 5 p.m. Click here to see rebates and offers.

ask advisor

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

info construction

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.