PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Your home energy cost guide

We all know that a lot of the stuff in our home uses energy — energy that we pay for. But exactly how much energy is each appliance or piece of equipment using and how much is it costing us? Although everyone's energy use is unique, here are some average numbers to give you an idea.

  • Appliances, electronics and lighting
    Appliances, electronics
    and lighting
    Estimated energy use Cost1
    per month
    Cable or satellite TV box
    - Sleep/on mode 24 hrs per day (HD/DVR) 22.9 kWh $2.03
    - Additional boxes (HD receiver) 14.25 kWh $1.26
    TV2
    (6 hours/day)
    - Plasma TV 45.8 kWh $4.06
    - ENERGY STAR® 42" LCD TV 12.9 kWh $1.14
    - Standard 42" LCD TV 25 kWh $2.21
    Computer and monitor2
    (3 hours/day)
    - 17" flat screen monitor (LCD) 8.33 kWh $0.74
    - 17" standard monitor (CRT) 15.25 kWh $1.35
    - Laptop 8.33 kWh $0.74
    - Routers 29.1 kWh $2.58
    Gaming console2
    (4 hours/day) 2.9 kWh $0.26
    Hair dryer
    (10 minutes/day on high) 7.5 kWh $0.66
    Clothes washer
    (7 loads/week, cold/cold)
    - Energy-efficient (EE) 7.5 kWh $0.63
    - Standard 15 kWh $1.26
    Clothes dryer
    (5 loads/week)
    - Electric 96.3 kWh $8.11
    - Natural Gas 5 therms $4.87
    Vacuum
    (1 hour/week) 4.8 kWh $0.43
    Dishwasher 30 kWh $2.66
    Natural gas cook top stove 2.9 therms $2.83
    Electric Stove
    - Burners 90.0 kWh $7.58
    - Oven 72 kWh $6.06
    Refrigerator/freezer
    - EE 129.6 kWh $10.92
    - Standard, 10 years old 288 kWh $24.26
    Lighting
    (8 hours/day)
    - 9-watt LED Bulb 11.32 kWh $0.10

    1 Source for water heater usage: U.S. Department of Energy.

    2 Electronics like TVs, DVD players and game consoles can consume power even when not in use. Plug these items into a power strip that you can switch off when not in use to prevent standby energy use.

    3 Costs are based on first 600 kWh of electric service as of July 2019. Gas service rate based off May 2019. These rates do not include the basic monthly charge. For the most current rate information visit pse.com/rates.

  • Heating and water heating
    Heating and water
    heating1
    Estimated energy
    use
    Cost3
    per year
    Electric water heating
    - Standard (for 3hrs/day) 5885.5 kWh $630.76
    - EE heat pump 2659.8 kWh $265.98
    Natural gas water heating
    - Standard 181.0 therms $166.52
    - EE Storage Tank 157.0 therms $144.44
    Electric heating
    - Standard furnace 11,000 kWh $1,100.00
    - Baseboard 8,760 kWh $876.00
    - EE air-source heat pump 7,289 kWh $728.90
    - EE ductless heat pump 6763 kWh $676.30
    Natural gas heating
    - Standard furnace 703 therms $646.76
    - EE furnace 614 therms $564.88
    - Fireplace pilot light 75.6 therms $69.55
    - Fireplace logs (4 hrs/day) 284 therms $261.82
    Furnace fan motor
    - Standard (24 hours/day) 1408.2 kWh $140.85
    - EE (8 hours/day) 704.4 kWh $70.44
    - Standard (24 hours/day) 2628 kWh $221.34
    - EE (24 hours/day) 1650 kWh $161.70

    1 Source for water heater usage: U.S. Department of Energy.

    2 Electronics like TVs, DVD players and game consoles can consume power even when not in use. Plug these items into a power strip that you can switch off when not in use to prevent standby energy use.

    3 Costs are based on first 600 kWh of electric service as of July 2019. Gas service rate based off May 2019. These rates do not include the basic monthly charge. For the most current rate information visit pse.com/rates.


Get specifics

There are a number of online resources that can give you a more accurate picture of energy costs and savings tips based on your unique usage patterns. Check out:

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ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



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FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.