PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Safety study finds Tacoma LNG designed to latest codes
Tacoma Fire Department commissioned independent safety report to evaluate project design and compliance

BELLEVUE, Wash. (7/25/2018) The Tacoma Fire Department released findings of an independent safety report today that concludes the PSE LNG facility has been designed to meet or exceed code compliance and provides additional layers of protection from an unsafe event.

The 66-page report found no credible failure scenarios for the LNG tank and noted, “Tacoma LNG was designed to the applicable codes and standards with significant attention to detail and a perceived objective of becoming a best in class LNG facility.” The report goes on to say that some features “go beyond code compliance to provide additional layers of protection.”

“We are pleased that the independent safety study affirmed that the LNG facility is being built to the highest standards and includes exceptional safety measures that will prevent unsafe events,” said PSE Senior Vice President of Policy and Energy Supply David Mills. “PSE is committed to operating safe, reliable, and responsible facilities for our customers in every community we serve.”

The report concludes that the full containment tank for the Tacoma facility has a “robust design suited for the local conditions,” which includes design features of a safe shutdown in case of an earthquake without loss of containment. The report found no credible failure scenarios for the full containment LNG storage tank. Nevertheless, the tank’s multi-layered design ensures that in the unlikely event the primary containment system has an accidental LNG release the LNG will be completely contained by secondary containment systems.

The full report is available to download from the City of Tacoma’s website.