PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE statement on the Tacoma LNG facility

BELLEVUE, Wash. (5/8/2019) The Tacoma LNG facility will deliver the cleanest fuel choice possible today for shipping and transportation. Multiple studies required for federal, state, and local permits have found the project benefits the climate, improves local air quality, and reduces the chance of oil spills in Puget Sound-- all while helping ensure local families and businesses have safe and dependable energy.

We have a proven track record delivering real and measurable environmental progress, including our decades-long investment in wind power, hydroelectricity, energy efficiency, electric vehicles and more. The LNG facility is a key component of ensuring a better energy future for our customers and the communities that we serve.