PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE Senior Vice President Phil Bussey to retire

BELLEVUE, Wash. (11/29/2017) After 12 years as a senior vice president for Puget Sound Energy, Phil Bussey will retire on Jan. 5, 2018

Phil first joined PSE in 2003, as senior vice president of Corporate Affairs. In 2009, he left to take the role as chief operating officer of the Seattle Metropolitan Chamber of Commerce. He returned to PSE in 2012 as senior vice president and Chief Customer Officer. He has been a champion in improving customer service and launching new renewable energy products such as Green Direct and Solar Choice.

“Phil’s commitment to our employees and the people we serve has made a tremendous impact on PSE and will be missed,” said PSE CEO Kimberly Harris. “Phil has brought an ability to see the big picture while never losing sight of the needs of the individual. I will miss his commitment to our people and to our values and for always championing doing the right thing. He is a person of great integrity and brings his compassion and caring to every decision.

In prior years, Phil was president of the Washington Roundtable, a public policy and advocacy group composed of chief executive officers of major companies throughout the state. Phil has held communications and management positions with Rockwell International, Westinghouse Electric Corporation, and the Aluminum Company of America (ALCOA).

Phil is involved with many business and community organizations, such as Challenge Seattle and the Washington Roundtable. In addition, he serves on the Boards of the Seattle Metropolitan Chamber of Commerce, The Bellevue Downtown Association, TVW, and the Boy Scouts of America.