PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE passes federal tax cut savings to customers
Lower electric bills start on May 1

BELLEVUE, Wash. (4/30/2018) Puget Sound Energy will pass on 100 percent of its $96.5 million corporate tax savings from the federal Tax Cuts and Job Act onto its customers.

"Passing back these federal tax savings is the right thing to do for our customers", said PSE Vice President Regulatory & Government Affairs Ken Johnson. "We commend the commission for providing an efficient and collaborative regulatory process allowing PSE to pass on savings quickly."

As a result of these tax savings, which went into effect earlier this year, $3.50 a month will be passed onto residential electric customers. The total savings on their bills will be about $7.00 a month, once other rate adjustments related to the federal wind power credit, revenue decoupling, property taxes, and PSE’s conservation program are factored in from an April 26 regulatory review.

For residential natural gas customers, $1.83 savings a month will be passed through as a result of the corporate tax savings. Due to other rate filings, this will result in a net increase of 48 cents a month.

All of these rate adjustments will go into effect May 1.