PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE joins broad coalition to address carbon emissions

BELLEVUE, Wash. (1/9/2018) "We appreciate Governor Inslee’s collaboration and inclusion as Washington state sets the course toward a better energy future,” PSE President & CEO Kimberly Harris said today in response to Governor Inslee’s State of the State address.

“PSE is committed to doing our part, which is why we set a target last fall to reduce our carbon footprint 50 percent by 2040. Reaching our full potential will require policy changes this year at the state level to update our regulatory environment and put a price on carbon, and Governor Inslee’s action today is an important step forward. We look forward to working with the governor, legislators and other interests to make the 2018 session the turning point for Washington state’s energy future.”

To learn about PSE's carbon reduction initiative, visit.