PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE is investing in electric reliability on Bainbridge Island

BELLEVUE, Wash. (10/15/2019) Puget Sound Energy is inviting the community of Bainbridge Island for a discussion on future projects that will improve electric reliability on the island.

Our proposed plan is a unique solution designed for Bainbridge Island – combining new technologies and grid infrastructure to ensure safe, dependable power for families and businesses for years to come.

We’ve heard from many customers that our electric reliability needs to be improved, and we agree. We look forward to sharing our plans for partnering with Bainbridge Island to improve reliability.

A presentation and Q&A session with PSE staff – plus ways you can be involved - is scheduled for Thursday Oct. 17.

Bainbridge High School Commons
9330 High School Rd NE
Bainbridge Island, WA 98110
From 6:30 p.m. – 8:30 p.m.

Materials from the public meeting will be available online starting Oct.18.
Visit to learn more.