PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
PSE enters power purchase agreement with Douglas County PUD
Clean, reliable energy resource to serve about 20,000 homes

BELLEVUE, Wash. (6/12/2018) Puget Sound Energy and Douglas County PUD have reached an agreement on a power sales contract that will provide PSE a 5.5 percent share of hydroelectric power produced by the Wells Hydroelectric Project for the next three years.

Douglas PUD marketed the power on behalf of the Colville Tribe from their slice of the project. PSE will derive 25 MW of power, enough energy to power approximately 20,000 homes.

“Acquiring additional carbon-free resources is important to PSE and its customers,” said PSE Senior Vice President of Policy & Energy Supply David Mills. “Having a stable energy supply from these great projects on the Columbia River will help ensure we have another energy source for our customers during the peak winter months.”

This purchase agreement of carbon-free hydropower is consistent with PSE’s overall strategy to reduce its carbon footprint. The company recently announced its commitment to reduce its carbon footprint 50 percent by 2040.