PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Preparing our communities

BELLEVUE, Wash. (1/27/2017) Puget Sound Energy Foundation is installing high-capacity generators at locations that can become emergency shelters and warming centers, or are currently food distribution centers.

We will unveil the equipment at three different locations on three different days.

The generators -- which are able to power larger facilities -- can be used during emergencies, such as an earthquake. They’ve been awarded to nonprofit organizations in the Puget Sound Energy service area to specifically help those in low income or vulnerable situations.

The dedications will be on February 2 in Bremerton, February 3 in Bellingham, and February 24 on Bainbridge Island. The media is encouraged to join us, and others from the respective communities, to learn more about making our neighborhoods disaster ready:

The Salvation Army – Kitsap County
832 6th St, Bremerton
Feb. 2, 2017, 11 a.m.-12 p.m.
Margaret Hopkins, VP & CIO, Secretary PSE Foundation

Bellingham Food Bank – Whatcom County
1824 Ellis St, Bellingham
Feb. 3, 2017, 11 a.m.-12 p.m.
Bob Stolarski, Director of Customer Energy Management, Director PSE Foundation

Island Church – Kitsap County
9624 Sportsman Club Rd NE, Bainbridge Island
Feb. 24, 2017, 11 a.m.-12 p.m.
Andy Wappler, VP, Chairman PSE Foundation

About Puget Sound Energy Foundation
Puget Energy, the parent company of Puget Sound Energy, created the Puget Sound Energy Foundation in 2006 to continue its legacy of leadership and support of worthy, community-based programs. The foundation makes charitable contributions to qualifying 501(c) (3) nonprofits to help support a broad range of community programs, with a special focus on initiatives that promote economic and environmental sustainability within PSE’s service territory and in other areas where the utility produces or purchases energy in the Pacific Northwest. None of the Puget Sound Energy Foundation funds come from utility customers. Visit for more information.

About Puget Sound Energy
Puget Sound Energy is proud to serve our neighbors and communities in 10 Washington counties. We’re the state’s largest utility, supporting 1.1 million electric customers and 790,000 natural gas customers. For more about us and what we do, visit Also follow us on Facebook and Twitter. . Also follow us on Facebook and Twitter.