PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 
'Powerful Partnerships' connects non-profit organizations and PSE
Puget Sound Energy donates $100,000 to local non-profit organizations

BELLEVUE, Wash. (4/21/2017) Puget Sound Energy is partnering up with non-profit organizations across its 6,000 square mile service area to promote environmental stewardship.

The organizations were selected for their commitment to environmental stewardship, preservation or conservation. ‘Powerful Partnerships’ will allow PSE to focus its giving efforts and enhance community engagement and awareness.

"PSE wants to ensure the communities we share with our customers are great places to live, work and enjoy, and 'Powerful Partnerships' is another way we can do it," said Andy Wappler, PSE Vice President of Customer Operations & Communications. "We hope through these partnerships, we can reach farther and make an even greater impact."

The funding will allow organizations like the Washington State Parks Foundation to make improvements at parks around the state.

"We're thrilled to be part of the Powerful Partnerships launch with Puget Sound Energy, and appreciate that PSE sees the natural synergy between safety awareness at home and being well prepared when visiting our amazing state parks," said Washington State Parks Foundation Executive Director John Floberg. "Being safe and ready for your journey makes it so much easier to have fun."

Partners like the Capitol Land Trust say they will be using the partnership to highlight the connection between energy and the environment.

"Capitol Land Trust is excited to launch Powerful Partnerships with PSE," said Capitol Land Trust Executive Director Amanda Reed. "We will use it to highlight actions that individuals can take to save energy and protect the natural areas that make western Washington so special. We will also use the funding to help care for Capitol Land Trust's nature preservers, ensuring their health for people and nature."

Others hope to use the partnership to increase visibility of their programs and resources.

"The Mountains to Sound Greenway Trust is thrilled to begin this next chapter in our Powerful Partnership with Puget Sound Energy," said Mountains to Sound Greenway Trust Executive Director Jon Hoekstra. "Together, we will engage thousands of people, young and old, as stewards of the Greenway through education about safe and sustainable outdoor activities, and as volunteers who restore and care for the natural areas in our communities that offer so many health and social benefits."