PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 
Help end hunger by saving energy

BELLEVUE, Wash. (6/27/2017) Every year, families struggle to replace the missing meals provided by schools through free and reduced lunch programs. To mark the last day of school, Puget Sound Energy is teaming up with local retailers to give back to Food Lifeline.


By Janet Kim, janet.kim@pse.com

Now until July 30, when customers purchase a Greenlite LED at participating Ace Hardware, True Value Hardware, and McLendon Hardware stores, Greenlite will donate 10 cents from every LED sold to Food Lifeline.

In addition, customers will have the opportunity to share with Food Lifeline all or part of a double PSE rebate being offered on clothes washers, electric dryers, refrigerators, freezers, and heat pump dryers purchased at participating King & Bunnys Appliances, DeWaard & Bode The Appliance Giants, and Judd & Black Appliance stores. PSE will match each dollar donated from rebates up to $5,000. The goal is to raise $30,000 for Food Lifeline during the course of the campaign.

“We’re excited to receive this support from PSE customers this summer,” said Linda Nageotte, President and CEO of Food Lifeline. “For every dollar donated, Food Lifeline can create the equivalent of four meals for children in need.”

More than 40 percent of children in Washington state – over half a million children – are enrolled in the free or reduced lunch program. In the summer, these children’s families struggle to make up for the missing meals from the school year. Last year alone, Food Lifeline created 50,000 summer meals. Unfortunately, it wasn’t enough to meet all of the need in our communities. Through this effort, PSE customers can help reach the goal of bringing 120,000 meals to children and families.

“Giving back to the community and investing in the future with energy efficiency has always been important to PSE,” said Roger Garratt, PSE director of strategic initiatives and Food Lifeline board member. “Helping feed families and children across our service area is one of the best ways we can do that.”

For more information about other PSE programs and services for residential customers, visit pse.com/savenow.