PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Energy Saving Tips to Beat the Heat
PSE provides three ways to save this summer

BELLEVUE, Wash. (7/27/2017) With temperatures expected to rise up this weekend and throughout ne​xt week, Puget Sound Energy (PSE) is providing energy-saving tips to help reduce customers’ bills during the hotter summer months:

  • Switch to LED lights.

While replacing incandescent lighting with LEDs any time of year will save energy and money, doing so during the summer has the additional benefit of keeping your home cooler by avoiding the extra heat generated from incandescent bulbs.

  • Install a ductless heat pump system.

Thinking about air conditioning? In addition to efficiently heating your home, a ductless heat pump can also cool, but it’s quieter, less expensive to run and more effective than a window A/C unit at keeping a room comfortable a hot summer day.

  • Conserve water.

In addition to ensuring a sustainable water supply for generations to come, water conservation also has many energy-saving benefits. In most cases, electricity or gas is used to heat water, so the less water that is used, the less energy is needed. One simple way customers can save water and energy is to install WaterSense labeled showerheads and faucet aerators. A standard showerhead uses 2.5 gallons of water per minute whereas a WaterSense labeled showerhead will use no more than 2 gallons per minute. That’s a big savings!

For more information about other PSE programs and services for residential customers, visit