PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Barbara Godron joins Puget Sound Energy Board of Directors

BELLEVUE, Wash. (12/7/2017) Puget Sound Energy named Barbara J. Gordon to its Board of Directors on Nov. 2, 2017. The appointment is effective immediately.

Gordon recently retired as executive vice president and chief customer officer of Bellevue-based Apptio, the business management system of record for hybrid IT. She previously served as senior vice president and chief operating officer of Isilon/EMC and as corporate vice president of Worldwide Customer Service and Support at Microsoft. She also has held positions with Sun Microsystems, Digital Equipment Company and AT&T.

“PSE is committed to ensuring we can always power our customers’ current and future needs,” said Kimberly J. Harris, president and chief executive officer of Puget Sound Energy. “Barbara’s deep experience in customer service and technology products will be critical as we strive to not only meet—but to exceed—our customers’ expectations, now and for years to come.”

Gordon currently serves as a vice president of the board of directors for Seattle-King County Habitat for Humanity. She received a bachelor’s degree in business administration from Bowling Green State University in Ohio.