PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
​ We partnered with the City of Bellingham to install solar panels at Taylor D​ock

BELLINGHAM, Wash. (6/28/2018) On Wednesday, we teamed with the City of Bellingham Parks and Recreation Department to celebrate new solar panels installed at Taylor Dock.

Several dozen community members joined in the festivities as the last five solar panels were delivered in a unique way--with zero emissions. The panels arrived by bike and kayak. They came from Itek Energy with help from residents who joined the convoy of bicycles and kayaks carrying the panels. About two dozen kayaks and bikes carried the panels to Taylor Dock on Wednesday, June 27.

Recreational activists from the HUB Community Bike Shop, the Community Boating Center and Recreation Northwest helped deliver the panels. The final panels were installed onto the roof by Ecotech Solar after the community dedication.

The solar array is presented to the residents of Bellingham and is comprised of 28 solar panels, for a total of over 8-kilowatts. It was funded through a grant, awarded in 2016, by our Green Power program and its participants. The city was awarded a $50,000 grant for enrolling 779 new Green Power participants. Finding the right venue, that was visible and beneficial to the community, took some time. Now that they’re installed, the solar panels will help offset the need for electricity to light the dock.​

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