PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
We helped to relocate an orphaned osprey

BELLEVUE, Wash. (7/2/2018) A baby ospre​y found orphaned in Bellingham last week has been relocated with a new family in one of our nest platforms near Ellensburg.

Mel Walters, our Consulting Resource Scientist of Environmental & Program services and our Avian Protection Manager, was contacted by the Washington Department of Fish and Wildlife (WDFW) to help relocate the baby osprey.

We often work with WDFW on osprey issues and have created more than 60 nest platforms in our service area that are used to relocate osprey off our power lines.

This baby osprey was turned into the humane society on June 28 and they couldn’t determine where the bird came from in Bellingham, so they contacted fish and wildlife.

“WDFW called us because they know that we have available nests and bucket trucks so that we can access a nest,” said Mel Walters.

Mel searched an area where he knew there were several osprey nests and made sure the size of the other baby birds were similar to the one being relocated.

“We sometimes have osprey fatalities on our poles so anything we can do to mitigate the loss of an osprey by helping another survive, we take the opportunity,” said Mel.

Mel said that placing orphaned birds in an osprey nest has been done before and they don’t seem to have issues with additional birds in the nest, which give the orphaned birds a good chance of survival.  

Our Avian Protection Program is recognized by federal wildlife officials as an industry model for reducing the impact of utility equipment on migrating and resident bird populations. For 30 years we've worked to preserve bird habitats and prevent eagles, osprey, hawks, trumpeter swans and other birds from coming into contact with power lines and utility equipment. Our Avian Protection Program promotes a consistent avian-safe system across our eight-county electric service area.

-- Andrew Padula

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