PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Tree trimming

Maintaining safe, reliable power

Trees are a major cause of power outages. You may see PSE crews in your area trimming tree limbs that have grown too close to power lines. Explore the links below to read more or check out our FAQs.

contact

Local contacts

Call your regional arborist with questions or concerns about vegetation near power lines in your neighborhood.

Contact
Vegetation Management

See a shady situation?

If you see a tree dangerously close to power lines, call your arborist or email vegetationmanagement@pse.com.

Email
Tree planting

Tree planting

After removing hazardous trees, we work with agencies to plant trees in areas where vegetation is needed.

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Tree Trimming Crew

Crews in your area

We regularly prune trees to help maintain safe and reliable electric service.

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Tree trimming

About the program

Maintaining safe, reliable power.

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FAQ

FAQ

Tree trimming frequently asked questions

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