PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Puget Sound Energy transmission line project

Sound Transit public improvements

2019 project updates

Project overview

In preparation for construction of Sound Transit’s upcoming East Link Extension light rail project and to ensure we continue to deliver safe and reliable energy to you and your neighbors, Puget Sound Energy and its contractors will be undergrounding and relocating existing above-ground electrical and natural gas infrastructure as needed. This work is in cooperation with Sound Transit and the City of Bellevue.

What to expect:

  • Reduced travel lanes and intermittent road closures with advance notice.
  • Traffic control signs and flaggers will guide vehicles through the work zone.
  • There will likely be noise from trucks and heavy machinery.
  • Some customers may experience a brief, planned power outage. All impacted customers will be notified of any planned outages in advance.

For more information on Sound Transit’s East Link Extension light rail project, please visit the project website:

Contact us

We welcome your questions and comments! Please contact:


Contact Sound Transit

East Link Community Outreach Team