PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Sedro #4 transmission line and substation upgrade

Phase B - Belfast transmission line

Phase C - Samish Lake to Alger transmission line

2019 project updates

  • Phase C is expected to begin construction in 2019. Prior to construction, vegetation and trees were trimmed in fall 2018.
  • Phase B construction is complete. (2018)

Project overview

To increase electric reliability for customers in Skagit and Whatcom counties, PSE is rebuilding and reconductoring approximately 25 miles of existing transmission and distribution lines between Bellingham and Sedro Woolley.

Currently, the local electric system is prone to power outages due to limited capacity and aging infrastructure. The existing poles and conductors (wires) were built in the early 1960s and need to be replaced. Rebuilding these transmission and distribution lines with new, higher capacity wire and replacing the poles will strengthen the current system and reduce the frequency of outages for our customers in the area.

This overall project is broken into five phases

All phases of this project include replacing the existing structures with new wood poles and new, higher capacity 115 kV transmission wire and also replacing distribution wire as needed.

  1. Phase A: between Alger and Belfast (4 miles). (completed 2017)
  2. Phase B: Prairie Rd near Belfast to the Norlum substation in Sedro Woolley (7.5 miles). (completed in 2018)
  3. Phase C: Samish Lake Park to Alger (6 miles).
  4. Phase D: Bellingham substation to Samish Lake Park (6 miles).
  5. Phase E: Norlum substation to Sedro Woolley substation (1.5 miles).

Contact us

We welcome your questions and comments! Please contact:
Bob Parker, Project Manager