PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Puget Sound Energy transmission line and substation projects

Sedro #4, Phase A - Alger transmission line rebuild

2018 project updates

  • Construction is complete as of early 2018.

Project Overview

To increase electric reliability for customers in northwestern Skagit County, PSE will rebuild the existing transmission and distribution lines between Alger and Belfast. Currently, the local electric system is prone to power outages due to limited capacity and aging infrastructure. The existing poles and conductors were built in the early 1960s and need to be replaced. Rebuilding these transmission and distribution lines with new, higher capacity wire and replacing the poles will strengthen the current system and reduce the frequency of outages for our customers in the area.

As part of this project, PSE will:

  • Rebuild approximately 4 miles of an existing 115 kV transmission line by replacing the existing structures with new wood poles and new, higher capacity 115 kV conductors (wires).
  • Replace approximately 3 miles of existing single-phase distribution line with three-phase tree wire. Upgrading from single-phase to three-phase tree wire will increase both the capacity and the reliability of the system. Tree wire is a specially-coated wire that significantly reduces the frequency of tree-related outages.

In advance of construction, PSE will conduct vegetation management (brush clearing and tree trimming) throughout the existing corridor. This project is part of a larger set of improvements to be implemented over the next few years in the existing transmission line corridor.

Contact us

We welcome your questions and comments! Please contact:

Bob Parker
Project Manager