PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Puget Sound Energy project

Kenmore public improvements projects

2018 project updates

  • Crews begin work as soon as Monday, September 10.
  • Expect delays due to lane closures on 68th Ave NE, near the Sammamish River Bridge.
  • Traffic will be impacted between 9:30 a.m. and 3 p.m., Monday through Saturday.
  • View traffic impact area.

W Sammamish River Bridge natural gas relocation project

PSE must relocate sections of natural gas main to the north and south of the West Sammamish River Bridge in Kenmore.

This work is required in preparation for, and prior to, the City of Kenmore's project to replace the bridge. Read about the City's project here.

Construction Schedule:
  • Monday through Saturday
  • 9:30 a.m. through 3 p.m.
  • September 4 through early November, lasting approximately 10 weeks.
What to expect:
  • Traffic will be reduced to one lane each way during construction hours.
  • Signs and traffic control flaggers will guide vehicles safely through the work zone.
  • You may hear typical excavation and construction noise from trucks and heavy machinery.
  • This work should not impact electric or natural gas service in the area.
  • Future work to relocate our electric infrastructure to accommodate the City's project.

Contact us

We welcome your questions and comments. You can reach the project team by phone or email.