PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Puget Sound Energy transmission line project

Energize Eastside

2019 project updates

  • For information about the Energize Eastside project, visit the project website at
  • For information about the Partner Cities' Final Environmental Impact Statement (EIS), visit

Project overview

The last major upgrade to the backbone of the Eastside’s electric grid was in the 1960s. Since then, our population has grown eight-fold and our economy depends on reliable power in ways that it did not 50 years ago.

The Energize Eastside project will build a new substation and upgrade approximately 16 miles of existing transmission lines from Redmond to Renton. Combined with continued aggressive electric conservation efforts, Energize Eastside will keep the lights on in our Eastside communities for years to come.

Learn more about the project and download additional documents at energizeeastside.

Contact us

Thank you for your interest in Energize Eastside.