As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Network installations

A crucial component of our Meter Upgrade project is installing network devices that can communicate usage from the new meters to PSE for billing purposes. These devices are either mounted on poles, or installed as pedestals, in areas prior to meter deployment. They must be located near a power source and within range of customers’ electric/gas meters, as well as other network devices.

Devices are typically installed in easements and rights of way. We choose our locations carefully and do our best to minimize the impact for our customers and their communities.

Device attached to utility pole

Device attached to utility pole

Pedestal device next to pad-mounted transformer

Pedestal device next to pad-mounted transformer

Pole device in area with overhead service

Pole device in area with overhead service

Pole device in area with underground service

Pole device in area with underground service

faq other
Frequently asked questions