PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

How can battery storage create a better energy future for our customers?

Batteries have the potential to solve energy challenges we all care about. They can provide temporary back-up power when you experience an outage, store energy from solar panels, help businesses manage their usage, and much more. Their ability to provide storage for renewables, like wind and solar, can also support our customers’ and PSE’s desire for cleaner energy.

But when it comes to battery storage installations, it’s not one-size-fits-all. Across our service area, there are unique geographic and weather challenges, different energy needs, and varying infrastructure. That’s why we’re testing and installing batteries in a number of local places to evaluate how this exciting and rapidly-evolving technology can provide safe, reliable, and affordable options for homes, businesses, and communities. By committing to innovation now, our battery projects and other Grid Modernization initiatives are creating a better energy future for us all.

Battery Storage
BATTERY BASICS

A battery's energy capacity is typically given in MWh or kWh. A fully-charged 15kWh battery, for example, could supply 1kW of power continuously for 15 hours.

State-of-charge (%) is a battery's level of charge relative to its total energy capacity.

A cycle is the process of fully charging and discharging a (rechargeable) battery's energy capacity.

The load you place on a battery will affect how long its charge lasts. For instance, a central air conditioner generally places a much higher load on a home battery than a portable fan.

Battery storage

Battery Storage Projects

Learn about PSE’s battery storage projects and demonstrations and what we’re testing.

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Frequently asked question

Battery Storage FAQ

How battery-savvy are you? Get answers to the most frequently asked questions.

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Tile-StorePower_House

Using batteries to store your own power

Interested in installing your own residential battery?

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