PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Snoqualmie Falls Hydroelectric Project

Puget Sound Energy's Snoqualmie Falls Hydroelectric Project, located about 30 miles east of Seattle on the western slopes of the Cascade Mountains, is one of the oldest hydropower plants in the United States.

The Snoqualmie Falls Hydroelectric Project is located on the Snoqualmie River in Snoqualmie, Washington. The Project consists of a low diversion dam located 150 feet upstream from Snoqualmie Falls and two powerhouses (Plants 1 and 2) with a total generating capacity of 54 megawatts. Snoqualmie Falls Plant 1, located in a cavern 270 feet below Snoqualmie Falls, was originally built in 1898 as the world's first completely underground powerhouse. Snoqualmie Falls Plant 2, about a quarter-mile downstream from Plant 1, was built in 1910 and expanded in 1957.

After operating for more than a century, the facility still produces clean, renewable electricity for PSE customers. The project contains a small diversion structure just upstream from Snoqualmie Falls, and two powerhouses. The first powerhouse is encased in bedrock 260 feet beneath the surface and was the world's first completely underground power plant. Together, the two power plants currently have 53 megawatts of generating capacity.

Puget Sound Energy redeveloped the Snoqualmie Falls Project between 2010 and 2015, making extensive improvements to Plants 1 and Plant 2 as well as Snoqualmie Falls Park and historic buildings near the falls.

The project received a new, 40-year federal operating license in 2004. The facility recently underwent a four-year redevelopment project, which included substantial upgrades and enhancements to the power-generating infrastructure and public recreational facilities. Check out the recreational opportunities we offer at the facility.

More information

Real-time data on river flows over Snoqualmie Falls

YouTube Video