As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Information for emergency responders

PSE provides first responders the support they need to protect the public and themselves during electric and natural gas emergencies. These resources are available to firefighters, police, emergency medical technicians, 911 call centers, public works departments and emergency management agencies.

PSE instructor-led training opportunities

A great way for first responders and training officers to keep current on the latest response tactics and natural gas and electric safety practices.


Training videos

Natural gas safety review video for emergency responders. Watch

Videos and other resources from Aegis Insurance Services for first responders covering basic electric safety and response tactics for emergency situations.

Visit Aegis website

Near-miss bulletins

One-page summaries of incidents where fire fighters and police were nearly injured by natural gas or electricity—and how injuries can be avoided.


Online PSE emergency response training

Videos, interactive graphics, simulations and textbook learning provide a broad representation of natural gas and electric operations and tactical response options.


PSE Energy System Restoration Plan

This 128-page PDF outlines Puget Sound Energy’s philosophy and guidelines for responding to emergencies.

Download PDF

National Pipeline Mapping System

A federal database of maps showing the general location of transmission pipelines.

Visit NPMS website