PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Bring us your experience

One of the strengths at Puget Sound Energy is our diverse team of employees. We believe that inclusion, a respectful work environment and diverse life experiences help bring better solutions to the table, create a more enjoyable workplace and better serve our customers.

You can see our commitment to diversity at all levels of the company. We have outreach programs to attract diverse and nontraditional applicants to enhance our workforce. Our leaders are trained in how to build trust within teams which contributes to creating a more inclusive work environment.

PSE also works with community organizations to promote diversity. For example, we’re strong supporters of the Seattle chapter of BOLD (Business Opportunities for Leadership Diversity), which works to mobilize business leaders to create more inclusive workplaces. In addition, we have partnered with organizations like Tabor 100 which resulted in providing scholarships that encouraged African-American students to pursue a career in a clean energy field.

There is more work to do. That's why we regularly review our recruitment efforts to ensure that the representation of people of color and women working at PSE meets or exceeds their availability in the broader work force.

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