PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Beat the heat

According to the National Weather Service's Climate Prediction Center, western Washington will see above average temperatures in the summer months this year. This summer is predicted to be a continuation of last year with above normal dry heat and hottest temperatures occurring from mid-July to mid-August, along with a slightly warmer and drier September and October than usual. This prediction comes after record snowfall and third-coldest February since 1945 in Washington and around the Puget Sound.

Higher temperatures typically mean you increase energy usage in your home, whether it is related to cooling or air quality. It is important to remain comfortable during heat waves. As we continue to see rising temperatures and warmer weather, we want you to know about the resources that are available to help pay bills, lower energy use, and beat the heat this summer.

Energy assessment

Free home energy assessment

Schedule a free home energy assessment today and get an overview of how your home uses energy

Ductless heat pump to manage heating and cooling

Heating and cooling

Stay comfortable and efficient with a ductless heat pump

Switch out all of your lighting to LED bulbs


Upgrade your indoor and outdoor lighting with PSE incentives and instant discounts on LED lamps

Icon; Green Power

Renewable energy

Match your energy usage with a blend of renewables, it's local, independent and low carbon. Enroll today!

Upgrade to a smart thermostat and get a $75 rebate

Smart thermostat

Upgrade to a smart thermostat and get a $75 rebate

Weatherize your house to keep the cold air in, and the hot air out


Keep the cold air in and the hot air out with weatherization rebates for your home