Alerts and advisories

Thursday, Feb. 14 – 06:00 a.m.

Significant progress made, restoration efforts continue today

Crews made considerable progress over night restoring power to those affected by this week’s heavy snowstorm. The deep snow and heavy slush continues to make access to damaged equipment challenging for crews in many areas. Crews and support teams will remain on the job around the clock until everyone’s power is restored.

We know that this period of historic storms, freezing temperatures, melt off and resulting outages has caused significant stress and strain for our customers, some who have had their power restored only to go out again. We truly appreciate your continued patience and are doing all we safely can to get power back on as quickly as possible.

Outages primarily remain in hard-hit King and Kitsap counties. As of 6 a.m. Thursday, we’ve restored power to approximately 339,000 customers.

Significant efforts have been made to bring heavily damaged transmission lines and substations back into service. Now crews are going neighborhood by neighborhood to restore service to smaller groups of customers, bringing power back on to 5, 10 or 20 customers at a time. This involves repair to the distribution and service lines that serve neighborhoods and lead to individual homes and properties.

Power will be restored to many customers today. However, due to the extensive damage and access issues, we anticipate some customers in the hardest-hit areas will be without power through Friday. As repairs continue and we learn more about the work ahead, these estimates may change.

  • We estimate that customers without power in south King County will be restored by noon, today, Thursday, February 14.
  • We estimate that customers without power in Kitsap County will have power restored by 6 p.m., Thursday, February 14.
  • We estimate that customers without power in north King County will be restored by 11:59 p.m., Thursday, February 14.
  • The vast majority of customers in these areas will be restored sooner. There may be a very small number of customers whose power restoration extends past these estimated times.
  • We know extended outages pose significant challenges for our customers, and having information about restoration timing is necessary to help you make plans. As damage assessment and field work continues, estimated restoration times will be updated at and the myPSE app as they are available.

We have nearly 1,000 storm response personnel working on outage restoration efforts, including more than 100 crews working in the field and hundreds of support staff. As crews finish work in one area, they are dispatched to repair damage in another. Our crews are also working with teams from out of state and British Columbia, as well as additional local resources.

Even if you don’t see a crew in your neighborhood, crews are likely working on another part of the system that needs repairs before your power can be restored. Additionally, if your neighbor has lights on while you’re still in the dark, your area might be served by a different circuit which is still in the process of being bought back online.

A reminder, if you lose power, Puget Sound Energy will not come to your home or business and offer to restore power in exchange for payment. This is a common scam during storms.

If warming shelters are open in your county, details can be found at the links below:

Repair SE 196th Dr and Petrovisky Rd in Renton

Visit PSE on Flickr for images of storm
damage and repairs.

Safety first

  • Do not use charcoal or a gas grill to cook indoors.
    Never use a natural gas range for heating, or charcoal as an indoor heating source.
    This can cause a buildup of poisonous carbon monoxide gas.
  • If you choose to use a portable home generator, read the manufacturer’s instructions for the safe operation of the generator.
    Do not operate generators indoors or in enclosed spaces to avoid the buildup of carbon monoxide.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials
  • Always use flashlights instead of candles.
  • Never touch or go within 35 feet of downed power lines because they might be energized.
    Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online