Select a topic below to send your non-emergency questions or comments to our customer service team and we'll get back to you.
What do you need help with today?
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OK. Tell us a little more.
You can provide a little more info if desired.
When did you make the payment?
How much was the payment for?
How did you make the payment?
Are you the property owner, manager or authorized agent?
What type of leased appliance do you need help with?
What are the make, model and serial number of your leased appliance?
What are the make and model of your leased appliance?
Do we have your permission to share your report with law enforcement?
Did the caller request immediate payment to avoid disconnection?
When did the incident occur?
What did the person request (money, account information, etc.)?
What phone number did the person contact you at?
What phone number did the person ask you to call them back at?
Did you make a payment?
How much did you pay?
What payment method did you use?
Do you have a copy of the estate/trust/probate/letter of testamentary paperwork?
Do you have a copy of the notice PSE left for you?
What type of gas appliance do you need help with?
What’s the issue with the gas appliance you need help with?
Did you report the outage?
When did the outage occur?
What is the service address where the outage occurred?
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