PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Even though the Puget Sound region is known for cool, gray days, solar energy in the Pacific Northwest has a lot of potential. That's because the power comes from light, not heat. And it's catching on! In 2015, Washington's installed capacity for solar grew by 85 percent[i] over the previous year.

However, installing solar at home isn't right for everyone. For such customers we offer Solar Choice, a way to match some or all of the power you use with clean solar energy. You won't have any solar panels on your home. Instead, solar energy generated at a separate location will be added to the power grid on your behalf.

Ask Advisor

Estimate your costs and learn about the environmental impact of your renewable power choices. By inputting your monthly electricity usage from your utility bill, you can calculate the amount of carbon dioxide (CO2) you could offset through participation in the Green Power and Solar Choice programs as a residential customer. 

Solar Choice


*Carbon footprint reduction based on the difference between the PSE Solar Choice 2018 mix and Year 2017 PSE fuel mix. **Based on the average PSE customer usage of 1,000 kWh/mo.


Solar Choice is 100% solar power generated right here in Washington and neighboring Idaho. These independently owned solar projects are adding clean energy to the grid, every day – rain or shine!

solar power
Green Bank Farm
Greenbank Farm Community Solar on Whidbey Island generates 152 kilowatts of clean energy. The project grew overtime thanks to multiple local investors and initial seed money from PSE.
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Kingston Community Solar
This high-profile solar project is the culmination of two decades of community action aiming to transform a former Navy housing site into a place for all of Kingston to enjoy. Revenue from selling energy will help recoup installation costs.[ii]
Learn more
See the difference

Green-e Energy Certified logo
Green-e Energy certified
PSE Green Power is Green-e Energy certified, and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at