Multifamily Retrofit
Save with efficiency upgrades for condos or managed properties
If you own a condominium unit or manage a multifamily property, you can lower your bills and reduce your overall energy usage with energy-efficient in-unit and common area equipment. And with our incentives, you'll save on the cost of upgrades.
What you get
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Free eligibility assessment
A PSE representative will visit your property to determine your rebate eligibility based on the following criteria:
- Building envelope (attics, under-floor crawlspaces, accessible wall cavities and windows)
- Appliances (clothes washers and dryers)
- Commercial equipment (e.g., HVAC systems and controls, variable speed drives, thermostats, pool heaters, or custom analysis grants)
- Light fixtures
- In-unit space and water heating equipment
You will also receive:
- A customized summary of recommended energy efficiency upgrades
- Helpful energy-saving tips for residents
- PSE will link you with Recommended Energy Professionals (REP) in your area to install electric or natural gas energy efficiency measures (if applicable)
- Energy efficiency financing resources
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Free, direct install measures
Your site may qualify to receive free, energy-efficient upgrades directly installed by a PSE representative (where applicable):
Equipment/Upgrade Type Incentive TLED Replacement
PSE field staff will replace qualifying fluorescent tubes in common areas with efficient TLED lighting.Free
Shower valve
Trained staff will add a thermostatically controlled valve to showerheads that stop wasted water during the warm-up period.Free
Bathtub spout
PSE field team will replace bathtub fixtures with a new thermostatically controlled model that helps save heated water from being wasted.Free
Exterior door seal kit
PSE field team will install a new door seal kit for resident entry doorFree
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Moderate income incentives
We offer increased incentives for properties that qualify as a Moderate Income site by meeting at least one of the following criteria:
- Site is within a Tribal Community
- Site was built before 1986
- Site has renters using vouchers or other form of rent assistance
- Site is classified as "affordable" or "mixed (market/affordable)"
Here are the increased incentives available for qualifying moderate income properties:
Equipment/Upgrade Type Incentive Windows and sliding glass door
To be eligible for this incentive:
- Site uses electricity or natural gas provided by PSE as the primary source of space heat
- Incentive value is determined by the existing window pane + frame and the proposed window/doors
- Your new windows must be rated by the National Fenestration Rating Council (NFRC).
- Insulation upgrades may be required.
$6 per sq. ft. (upgrade double pane vinyl frame windows to triple pane with U-value of .22 or lower)
$15 per sq. ft. (upgrade double pane metal frame windows to double pane with U-value of .30 or lower)
$20 per sq. ft. (upgrade double pane metal frame windows to triple pane with U-value of .22 or lower)
$25 per sq. ft. (upgrade single pane windows to double pane with U-value of .30 or lower)
$35 per sq. ft. (upgrade single pane windows to triple pane with U-value of .22 or lower)
Air sealing
To be eligible for this incentive:
- Site uses electricity or natural gas provided by PSE as the primary source of space heat
- Your property must have been constructed in 1992 or earlier
- Eligible buildings must be low-rise with 20 units or less
- The incentive value is determined by your property's existing conditions and the measures required to properly seal air leaks in the attics and crawlspaces. Air sealing projects typically include dense pack wall insulation.
For more details please review our air sealing brochure or watch a short video about the process.
Calculated, up to 100% of project cost
Ductless heat pump conversion
To be eligible for this incentive:
- You must have PSE electric service
- Existing primary heating equipment with zonal electric resistance (baseboard, cable, wall heater, or electric hydronic)
- New ductless heat pump must be AHRI certified as a variable speed mini-split or multi-split system.
- Must have a minimum ¾ ton heating and HSPF of 9.0.
- Units with HSPF2 certification only must have 8.6 rating
- Must be installed in the main living area and comply with Federal, State and local code requirements.
$2,400 per unit
Package terminal heat pump
To be eligible for this incentive:
- Must have PSE electric service
- New PTHP heat pump must be AHRI certified
- Must be installed in the main living area and comply with Federal, State and local code requirements
$2,400 per unit
Heat pump conversion
To be eligible for this incentive:
- Must have PSE electric service
- New Heat Pump replaces existing electric Forced Air Furnace
- Must have a minimum HSPF of 8.5
- Units with HSPF2 certification only must have 7.5 rating
- Must be installed in the main living area and comply with Federal, State and local code requirements
$2,400 per unit
Smart thermostat with new heat pump
To be eligible for this incentive:
- Must have PSE electric service
- Must install a new qualifying heat pump for primary heating in the main in-unit living area
- Install must comply with Federal, State and local code requirements
$300 per unit
Smart thermostat
To be eligible for this incentive:
- Site uses PSE electricity or natural gas for centralized in-unit heating (heat pump, forced air furnace, or boiler)
- Must be Web-connected and registered with the manufacturer
- Smart thermostat must be ENERGY STAR certified
View our list of qualified Smart Thermostats
$175 per thermostat
Connected line voltage thermostats
- Must use PSE electric service for zonal space heat (baseboard, wall, or radiant ceiling)
- Smart thermostat replaces bi-metallic (non-digital) thermostat in the primary heating area. Bathroom and laundry room thermostats are not eligible
- Thermostat must be Web-connected with remote access/control
- Technical limitations may exist, final eligibility determined during a site audit
View our list of qualified Line Voltage Connected Thermostats
FREE
Line voltage thermostat
To be eligible for this incentive:
- Must use PSE electric service for zonal space heat (baseboard, wall, or radiant ceiling)
- Existing thermostats must be bi-metallic (non-digital) thermostat in primary heating area. Bathroom and laundry room thermostats are not eligible.
- Must have digital temperature sensing and be UL or CSA listed
- Technical limitations may exist, final eligibility determined during a site audit.
FREE
In-unit LEDs
- Upgrading 4-foot fluorescent kitchen ceiling lights with Type B (direct wire) TLED
FREE
Common area lighting (non-resident controlled)
To be eligible for this incentive:
- Site must have PSE electric service
- The incentive value is determined based on the existing lighting + controls and the energy savings of your proposed installation
- Only qualifying lighting products are eligible for incentives
- Please review our quick reference guide for in-depth requirements
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Submit a completed
Multifamily Lighting Application workbook with cut sheets to
multifamilyretrofit@pse.com
All projects require a signed pre-approval by PSE before the installation begins
Calculated, up to 90% of project cost
Additional $0.10 per kWh for sites that meet PSE’s Moderate Income criteria
In-unit front load clothes washer
- Site must use electricity provided by PSE
- Your new front loading clothes washer must be ENERGY STAR certified
A qualified product list can be found here.
$125 per unit
In-unit clothes dryer
- Site must use electricity provided by PSE
- Your new clothes dryer must be ENERGY STAR certified
A qualified product list can be found here.
$100 per unit
Natural gas storage tank water heater
- Site must use natural gas provided by PSE for water heating
- Natural gas storage tank water heat must be ENERGY STAR certified.
For a list of qualified products, please visit ENERGY STAR
$100 per unit
Natural gas tankless water heater
- Site must use PSE natural gas for primary in-unit water heating provided by PSE
- Natural gas tankless water heat must be ENERGY STAR certified.
For a list of qualified products, please visit ENERGY STAR
$600 per unit
Natural gas boiler
- Site must use PSE natural gas for primary in-unit space heating
- Natural gas boiler must be AHRI or ENERGY STAR certified with 95% AFUE or higher
- Indirect water heaters are not eligible, however if your new boiler provides space heat AND domestic hot water please see our Integrated Space and Water Heating incentive
For a list of qualified products, please visit ENERGY STAR
$1,000 per unit
Natural gas furnace
- Site must use PSE natural gas for primary in-unit space heating
- Natural gas furnace must be ENERGY STAR certified with 95% AFUE or higher
For a list of qualified products, please visit ENERGY STAR
$1,400 per unit
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Electric incentives
Choose your specific upgrade from the list below for details, qualifications and additional information (if available) about PSE's incentive:
For a summary of this program, you can view or download our multifamily retrofit brochure.
If your property has four or fewer attached units in a campus, visit our single-family Rebates & offers section.
Equipment/Upgrade Type Incentives Air sealing
The values of your incentives are determined by your property's existing conditions and the measures required to properly perform air sealing:
- Attic sealing—$1.00 per sq. ft.
- Crawlspace/underfloor sealing—$1.00 per sq. ft.
- Dense pack wall insulation—$3.00 per sq. ft.
- Door kit—$100.00 each
- Recessed light fixture cover—$40.00 each
- Bathroom fan timer or control—$50.00 each
- ENERGY STAR certified bathroom fan—$200.00 each
To be eligible for this incentive, your property must:
- Site uses electricity provided by PSE as the primary source of space heat
- Your property must have been constructed in 1992 or earlier
- Eligible buildings must be low-rise with 20 units or less per building
- The incentive value is determined by your property’s existing conditions and the measures required to property seal air leaks in the attics and crawlspaces. Air sealing projects typically include dense pack wall insulation.
For more details please review our air sealing brochure or watch a short video about the process.
Calculated, up to 100% of project cost
Windows and sliding glass doors
To be eligible for this incentive:
- Your property must use PSE electricity or gas as the primary source of its space heating.
- Your existing windows must be single-paned, single-paned with storm windows or double-paned with metal frames.
- Your new windows must be rated by the National Fenestration Rating Council (NFRC).
- Insulation upgrades may be required.
Check out this case study to learn how much this incentive saved a 46-unit apartment building in Bremerton, WA.
$3 per sq. ft. (upgrade double pane vinyl frame windows to triple pane with U-factor of.22 or lower)
$10 per sq. ft. (upgrade double pane metal frame windows to double pane with U-factor of.30 or lower)
$15 per sq. ft. (upgrade double pane metal frame windows to triple pane with U-factor of.22 or lower)
$20 per sq. ft. (upgrade single pane windows to double pane with U-factor.30 or lower)
$30 per sq. ft. (upgrade single pane windows to triple pane with U-factor of.22 or lower)
In-unit LED retrofit
To be eligible for this incentive:
- Must upgrade T8 or T12 lighting in residential kitchen units
- Rebate is determined on number of lamps per fixture being upgraded
- New lamps must be UL or ETL listed; CRI > 80; Warranty > 5 years; power factor > .9
$30 per lamp
In-unit kitchen LED replacement
To be eligible for this incentive:
- Must replace T8 or T12 lighting in residential kitchen units
- Replacement of fluorescent two lamp fixture 4ft in length
- New lamp fixture must be 30watt or less
- Fixture must be UL or ETL listed; CRI > 80; Warranty > 5 years; power factor > .9
$80 per fixture
In-unit front load clothes washer
- Site must use electricity provided by PSE
- Your new front loading clothes washer must be ENERGY STAR certified
A qualified product list can be found here.
$75 per unit
In-unit clothes dryer
- Site must use electricity provided by PSE
- Your new clothes dryer must be ENERGY STAR certified
A qualified product list can be found here.
$50 per unit
Attic, wall, or crawlspace insulation
To be eligible for this incentive:
- Your property must use PSE electricity or gas as the primary source for space heating
- Incentive value is determined by the existing R-value of your property's insulation.
- Insulation levels are determined during your free energy efficiency audit.
Up to $1.50 per sq. ft.
Ductless heat pump conversion
To be eligible for this incentive:
- You must have PSE electric service.
- Existing primary heating equipment with zonal electric resistance (baseboard, cable, wall heater, or electric hydronic).
- New ductless heat pump must be AHRI certified as a variable speed mini-split or multi-split system.
- Must have a minimum ¾ ton heating capacity and HSPF of 9.0
- Units with HSPF2 certification only must have 8.6 rating
- Must be installed in the main living area and comply with Federal, State and local code requirements.
$800 per unit
Package terminal heat pump
To be eligible for this incentive:
- Must have PSE electric service
- New PTHP heat pump must be AHRI certified
- Must be installed in the main living area and comply with Federal, State and local code requirements
$2,400 per unit
Heat pump conversion
To be eligible for this incentive:
- Must have PSE electric service
- New Heat Pump replaces existing electric Forced Air Furnace
- Must have a minimum HSPF of 8.5
- Units with HSPF2 certification only must have 7.5 rating
- Must be installed in the main living area and comply with Federal, State and local code requirements
$1,500 per unit
Smart thermostat with new heat pump
To be eligible for this incentive:
- Must have PSE electric service
- Must install a new qualifying heat pump for primary heating in the main in-unit living area
- Must install new thermostat controls for your new heat pump
- Install must comply with Federal, State and local code requirements
$300 per unit
Smart thermostat
To be eligible for this incentive:
- Site uses PSE electricity or natural gas for in-unit heating (heat pump, forced air furnace, or boiler)
- Must be Web-connected and registered with the manufacturer
- Smart thermostat must be ENERGY STAR certified
View our list of qualified smart thermostats
$75 per thermostat
Connected line voltage thermostat
To be eligible for this incentive:
- Must use PSE electric service for zonal space heat (baseboard, wall, or radiant ceiling)
- Smart thermostat replaces bi-metallic (non-digital) thermostat in the primary heating area. Bathroom thermostats are not eligible
- Thermostat must be Web-connected with remote access/control
- Technical limitations may exist, final eligibility determined during a site audit
View our list of qualified line voltage connected thermostats
$75 per thermostat
Line voltage thermostat
To be eligible for this incentive:
- In-unit thermostats must replace existing bi-metal zonal heat thermostats.
- Must use PSE electricity for resistant space heating.
- All bi-metal thermostats (except bathrooms) must be upgraded to qualify.
- Bathroom thermostats not eligible.
$50 per thermostat
Common area lighting (non-resident controlled)
- Site must have PSE electric service
- The incentive value is determined based on the existing lighting + controls and the energy savings of your proposed installation
- Only qualifying lighting products are eligible for incentives
- Please review our quick reference guide for in-depth requirements
- Submit a completed Multifamily Lighting Application workbook with cut sheets to
multifamilyretrofit@pse.com
All projects require signed pre-approval by PSE before the installation begins
Calculated, up to 70% of project cost
Custom upgrades
The value of your custom analysis grant are based on the calculated energy savings for installations that exceed minimum code standards.
- Must be a PSE electric customer
Examples of electric custom analysis grants have been:
- Pool heaters
- Thermal pool cover
- HVAC systems and occupancy controls
- Variable speed motor or pump
- Heat Recovery ventilation
$0.45 per kWh, up to 70% of total project cost
ENERGY STAR qualified ventilation fan
To be eligible for this incentive:
- You must use PSE electricity as the primary source of space heating.
- Your new fan(s) must be ENERGY STAR “most efficient” certified and have a brushless DC motor.
- You can receive one new fan per residential dwelling unit.
$50 per unit
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Natural gas incentives
Choose your specific upgrade for details, qualifications and additional information (if available) about PSE's incentive:
Equipment/Upgrade Type Incentive Air sealing
The values of your incentives are determined by your property's existing conditions and the measures required to properly perform air sealing:
- Attic sealing—$1.00 per sq. ft.
- Crawlspace/underfloor sealing—$1.00 per sq. ft.
- Dense pack wall insulation—$3.00 per sq. ft.
- Door kit—$100.00 each
- Recessed light fixture cover—$40.00 each
To be eligible for this incentive, your property must:
- Use PSE supplied natural gas as the primary source of its space heating
- Have been constructed in 1992 or earlier
- Eligible buildings must be low-rise with 20 units or less
For more details please review our air sealing brochure or watch a short video about the process.
Calculated, up to 100% of project cost
Windows and sliding glass doors
To be eligible for this incentive:
- Your property must use PSE electricity or gas as the primary source of space heat
- Incentive value is determined by the existing window pane + frame and the proposed window/doors Your new windows must be rated by the National Fenestration Rating Council (NFRC).
- Insulation upgrades may be required.
Check out this case study to learn how much this incentive saved a 46-unit apartment building in Bremerton, WA.
$3 per sq. ft. (upgrade double pane vinyl windows to triple pane with U-factor of .22 or lower)
$10 per sq. ft. (upgrade double pane metal frame windows to double pane with U-factor of .30 or lower)
$15 per sq. ft. (upgrade double pane metal frame windows to triple pane with U-factor of .22 or lower)
$20 per sq. ft. (upgrade single pane windows to double pane with U-factor of .30 or lower)
$30 per sq. ft. (upgrade single pane windows to triple pane with U-factor of .22 or lower)
Natural gas storage tank water heater
To be eligible for this incentive:
- Site must use natural gas provided by PSE for water heating
- Natural gas storage water heater must be ENERGY STAR certified
For a list of qualified products, please visit ENERGY STAR
$50 per unit
Natural gas tankless water heater
To be eligible for this incentive:
- Site must use natural gas provided by PSE for water heating
- Natural gas tankless water heater must be ENERGY STAR certified
For a list of qualified products, please visit ENERGY STAR
$250 per unit
Attic, wall, or crawlspace insulation
To be eligible for this incentive:
- Your property must use PSE gas as the primary source for space heat
- Incentive value is determined by the existing R-value of your property's insulation.
- Insulation levels are determined during your free energy efficiency audit.
Up to $1.50 per sq. ft.
Smart thermostat
To be eligible for this incentive:
- Site uses PSE electricity or natural gas for in-unit heating (heat pump, forced air furnace, or boiler)
- Must be Web-connected and registered with the manufacturer
- Smart thermostat must be ENERGY STAR certified
View our list of qualified smart thermostats
$75 per thermostat
Natural gas furnace
To be eligible for this incentive:
- Site must use PSE natural gas for primary in-unit heating
- Natural gas furnace must be ENERGY STAR® certified with a 95% AFUE or higher
For a list of qualified products, please visit ENERGY STAR.
$700 per unit
Natural gas boiler
To be eligible for this incentive:
- Site must use natural gas provided by PSE for water heating
- Natural gas boiler must be AHRI or ENERGY STAR certified with a AFUE of 95% or higher
- Indirect water heaters are not eligible, however if your new boiler provides space heat AND direct domestic hot please see our Integrated Space and Water Heating incentive
For a list of qualified products, please visit ENERGY STAR
$700 per unit
Integrated Space and Water Heater
To be eligible for this incentive:
- Site must use natural gas provided by PSE for water heating
- Your integrated space and water heating system must be your primary heating source AND provide direct domestic hot water to your home.
- Qualifying integrated space- and water-heating systems must include either:
- A single-source ENERGY STAR qualified natural gas tankless water heater with an Energy Factor (EF) rating of 0.91 or higher.
- A single-source ENERGY STAR qualified natural gas boiler with an AFUE rating of 95 percent or higher.
- Either a hydronic/radiant system or a combination of forced-air and hydronic/radiant systems may qualify for this rebate.
- This rebate is only available on new, qualifying equipment
$800 per unit
Custom upgrades
The values of your incentives are based on the type(s) of new equipment installed and the calculated energy savings:
- Must be a PSE natural gas customer
Examples of gas custom analysis grants have been:
- Pool heaters
- Thermal pool cover
- Combined Space and water heat system
- Central HVAC systems
Learn how much this boiler retrofit saved the 16-unit Fedroy Apartments in Seattle in this case study.
$7 per therm, up to 70% of project cost
If you have any questions, call a PSE representative at 1-866-997-9767 or send an email to multifamilyretrofit@pse.com.
Strategic Energy Management
Take a behavior-based approach to energy efficiency. This program focuses on operational improvements, facility maintenance practices, and attention to energy data to make your buildings as energy- and cost-efficient as possible. Contact us at 1-866-997-9767 or send an email to multifamilyretrofit@pse.com to find out more.
Direct install online survey
If you receive any free direct-install measures in your home, please participate in our online survey.
* Incentives are dependent on installed equipment efficiency and energy type provided by PSE. These programs are tariffed services and are subject to change or termination without prior notice. PSE has not made implied or express warranties or representations with regard to the products or energy savings listed in this document from the installation of the products.

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.