PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Permits and inspections

If you're building or remodeling, you need to follow all federal, state and local codes and pass inspections before Puget Sound Energy can install an electrical or natural gas service to the home.


Natural gas service installations

Check with your local jurisdiction about having your gas piping inspected and approved before PSE can install a natural gas meter and start service.


Electric service installations

Either your local jurisdiction or the Washington State Department of Labor and Industries will perform the inspection to ensure compliance with the National Electric Code (NEC) in addition to any local rules and regulations. While NEC provides minimum requirements, PSE may apply higher standards.

Some cities perform their own electrical inspections. Otherwise, the Washington State Department of Labor and Industries performs the inspections. For contact information, select an appropriate link below:


Washington State Department of Labor and Industries


City jurisdictions

Inspections conducted on federal property must be performed by the federal government and those performed on tribal lands are conducted by tribal personnel.

Contact Construction Services
1-888-321-7779 (7 a.m. to 5 p.m., Monday – Friday)