PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

An open letter to our building community partners on our response to COVID-19

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As a provider of an essential service, we are working to ensure we are here for our employees, customers and communities as the coronavirus (COVID-19) impacts the region. We continue to evaluate and adjust our services in the field as our industry adapts to a new “normal.”

READ THE LETTER
How to Get Started

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Application forms

Project application forms: Single family, residential plat development, multifamily, non-residential.

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Guides and handbooks

Reference guides for current standards, builder responsibilities and utility installation requirements.

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FAQs

Tips and frequently asked questions about the utility installation process, permits, inspections and more.

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Unsure if gas or electric service is available in your area or just have a general question?

Use our inquiry form and we will respond within one business day.

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Contact Construction Services
1-888-321-7779 (7 a.m. to 5 p.m., Monday – Friday)