PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

PSE locations

As Washington state’s oldest local energy company, PSE serves approximately 1.1 million electric customers and nearly 840,000 natural gas customers in 10 counties across 6,000 square miles, primarily in the Puget Sound region of Western Washington. Our employees are dedicated to providing great customer service and delivering energy that’s safe, dependable and efficient.

 

Service area

Puget Sound Energy serves 10 counties in western Washington.

Island (electric) Pierce (combined)
King (combined) Skagit (electric)
Kitsap (electric) Snohomish (natural gas)
Kittitas (combined) Thurston (combined)
Lewis (natural gas) Whatcom (electric)

Pay stations

Pay your PSE bill in person at a pay station near you. Search by address using our interactive map.


Tours and recreation

Explore outdoor educational and recreational opportunities at PSE facilities like the Wild Horse Wind and Solar Facility, Snoqualmie Falls, and more.


Bellevue headquarters

Corporate offices. No customer services available and no payments accepted at
this location.

355 – 110th Avenue NE
Bellevue, WA 98004 Map it