Sure! Go to Start, Stop or Move Service to open a new account, stop service or transfer your service to a new location within our service area. 

Closed accounts will remain on PSE for 120 days from the date of last activity and will then be automatically removed if there is a $0 balance.

Creating an online account is easy! Set up your account now.

You can view up to 24 months of past bills on an active account.

1. Sign in to your PSE account
2. If more than one account is displayed, select the one you wish to view
3. Select "Payment History"
4. Click "Bill PDF"

If you've forgotten your username or password, go to "Sign In" at the top of the PSE homepage. Select whether you forgot your username or password and enter the requested information. We'll send you an email with reset instructions. 

1. Sign in to your PSE online account with your username and password
2. Click on the ‘Send Verification Email’ button to request an email at the prepopulated address. You can change the email address in the ‘Email address’ text box
3. You are redirected to the confirmation page and logged out
4. Go to your inbox and open the email from pugetsoundenergey@pse.com. Please check your junk and/or spam folder if you cannot find the email in your inbox
5. Click on ‘LOG IN HERE TO VERIFY’ button or link in the email
6. Sign into your account again with your username and password. Note: You must sign in using the window that opened when you clicked on the button in email
7. Email verification is complete and you can now access your account

Click on the button/link from the latest email to sign in to verify your email. If you still get the expired page, please request a new verification link.

Please close all open browsers/windows. Open the verification email from PSE, click on the button/link in the email. Sign in to your PSE account using the window that opened, when you clicked on the button/link in email.

Please check all the folders or tabs in your inbox including spam and junk folders. You may also try changing your email address

Please open the verification email from PSE, click on the button/link in the email. Sign in to your PSE account using the window that opened, when you clicked on the button/link in email.

Please add the email address to safe senders list. You can follow these steps for Outlook, Hotmail and MSN email addresses:

1. Click "Options" in the upper right corner of your screen.
2. Go to Mail and then Junk email
3. Under "Safe senders and domains" click "Add"
4. Enter pugetsoundenergy@pse.com
5. Click "Add to list"

If you're the owner of the property with the leased equipment, your monthly bill should show any leased equipment under the “Products and Services” section.

You can view your detailed bill by signing into your online account. You can also visit the Lease Services webpage for more information.

A leased water heater would typically have a yellow sticker on the tank showing “Leased Tank: Leased from and owned by Puget Sound Energy.”

A water heater tank can be picked up by PSE’s service partner, Fast Water Heater Company.

To request and schedule for a water heater tank pick up, please call PSE’s Lease Services team at 1-800-421-7368.

You can also visit the Lease Services webpage for more information. 

To learn about options for ending a lease, visit the Lease Services webpage. 

To learn more about your options, visit the Lease Services webpage. 

If your service with Puget Sound Energy includes a leased natural gas water heater or conversion burner for your furnace, most parts, repairs and replacements are covered by your Lease Agreement. We partner with Fast Water Heater Company to perform water heater replacements and removals.

For more information, visit the Lease Services webpage. 

Currently the program is not accepting new leases. However, we are committed to supporting our existing natural gas equipment lease customers with 24/7 emergency support and ongoing repair and replacement services.

For more information, visit the Lease Services webpage.

Go to "Start, Stop or Move Service" under the "Account & Billing" tab on the homepage. We'll guide you through stopping service at your old location and starting service at your new location, all in one transaction.