As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Claims

What happens if damage occurs?


If you have experienced damage to your property

We want to resolve your claim quickly and fairly. To do this, PSE will investigate how the incident occurred, determine whether or not PSE is responsible, and if so, calculate compensation for your loss. To learn more, we have answered some frequently asked questions about our process and provided a claims inquiry form.

 

What happens when PSE property is damaged?

PSE will investigate how the incident occurred, determine who is responsible, calculate and bill amounts needed to repair PSE energy delivery system or other property. To learn more, we have answered some frequently asked questions about our process. Read FAQ's

 

Contact Information

Email claims@pse.com or call the Claims Department at 425-457-5700.