Updates on Covid-19 Apr 01, 12:30 PM

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As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers

We will not be disconnecting customers for non-payment during this time.
We will work with our customers on options such as payment plans and choosing a new bill due date.
We have an energy assistance portal to facilitate access to funds available to income qualified customers.

Small Business Customers

We will not be disconnecting customers for non-payment during this time.
We will work with our customers on options such as payment plans and choosing a new bill due date.

Help for those affected by COVID

If you have recently lost your job, are partially unemployed or cannot work, you may qualify for our energy bill assistance.

Learn more

Ways to pay your bill

Pay Bill

Start, stop or move service

Start, Stop or Move Service

Report an electric power outage

OUTAGES

Payment assistance

PAYMENT Assistance

Payment arrangements

PAYMENT Arrangements

TOGETHER, we’re creating a better energy future.

Learn about our commitment to clean energy.

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